Nova — the IGS AI receptionist
    NOVA ONLINE
    ✦ MEET NOVA

    Hi. I Am Nova.
    Your New AI Receptionist.

    I answer your calls. I qualify your leads. I book your appointments. I follow up with your prospects. I do it 24 hours a day, 7 days a week, in South African English. And I never have a bad day.

    // THE NUMBERS

    What Nova Handles For Your Business.

    24/7
    Always available. No off hours.
    0
    Missed calls when Nova is live.
    5 min
    Average response time to new leads.
    R0
    Nova's salary, sick days and leave.
    // CAPABILITIES

    Everything Nova Can Do.

    Answer every inbound call instantly — no hold music, no voicemail
    Reply to WhatsApp messages in real time, 24 hours a day
    Qualify leads using your custom scripts and business logic
    Book appointments directly into your calendar automatically
    Follow up with prospects who go quiet — every single time
    Handle email enquiries and route them to the right place
    Capture every lead straight into your CRM pipeline
    Speak in South African English, in South African time zones
    // CONNECTED

    Nova Connects To Everything.

    Nova sits at the centre of your business and connects to every channel your customers use. One AI. Every conversation. Nothing falls through the cracks.

    Your WebsiteWhatsApp BusinessYour CRM PipelineYour CalendarEmailLive Chat
    // WHO NOVA IS FOR

    Built For Businesses That Cannot Afford To Miss A Lead.

    High Call Volume Businesses

    Clinics, salons and service businesses that miss calls while working. Nova answers every one.

    WhatsApp-First Businesses

    If your customers reach out on WhatsApp, Nova replies in seconds and books them in.

    Businesses Losing Leads To Slow Follow-Up

    Leads that go cold cost you money. Nova follows up automatically so none ever do.

    // MISSION BRIEFING

    Nova Questions. Answered.

    Does Nova sound like a robot?

    No. Nova speaks in a natural South African English voice. She is trained on your business so her answers are specific, not generic.

    Can Nova handle my specific business?

    Yes. Nova is trained on your services, pricing, FAQs and booking process before she goes live. She learns your business, not a template.

    What happens when Nova does not know the answer?

    Nova is configured to escalate anything she cannot handle to you or your team, with full context of the conversation so far.

    Does Nova work outside business hours?

    Yes. Nova works 24 hours a day, 7 days a week. After hours she captures the lead, books the appointment and you see it in the morning.

    Is Nova included in every package?

    Nova is included in every IGS mission package from the Starter Mission at R2,999/month. The number of agents scales with your package.

    // BEGIN YOUR MISSION

    Put Nova To Work For Your Business.

    Book a free strategy call and we will show you exactly how Nova would handle your calls, leads and follow-ups.