✦ POPIA COMPLIANT

    Privacy Policy

    Effective: 8 September 2026 · Intergalactic Systems (Pty) Ltd · Republic of South Africa

    1. Introduction

    Intergalactic Systems (Pty) Ltd ("IGS", "we", "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains how we collect, use, store, and protect your data.

    2. Responsible Party

    Information Officer: Bradford Viljoen · Organisation: Intergalactic Systems (Pty) Ltd · Address: Pretoria, Gauteng, South Africa · Email: hello@intergalacticsystems.ai

    3. Information We Collect

    We collect: full name, email address, phone number, company name, and any information you voluntarily provide via our contact forms or during service delivery. We also collect standard website analytics data including pages visited and device type.

    4. Why We Collect Your Information

    We use your information to: deliver and configure AI services, communicate with you about your account, send service-related notifications, and improve our services. We do not sell your personal information to third parties.

    5. Lawful Basis for Processing

    We process your information on the following grounds: performance of a contract (delivering services you have signed up for), legitimate interest (improving our services), and consent (marketing communications, which you may opt out of at any time).

    6. Third Parties

    Your information may be shared with: RapidCRM (our CRM platform, powered by GoHighLevel) for contact and pipeline management, and payment processors for billing. These parties are bound by their own POPIA-compliant privacy policies.

    7. Data Retention

    We retain your personal information for as long as your account is active and for a period of 5 years thereafter for legal and accounting purposes, unless you request deletion.

    8. Your Rights Under POPIA

    You have the right to: access your personal information, correct inaccurate information, request deletion of your information, object to processing, and lodge a complaint with the Information Regulator.

    9. Information Regulator Contact

    Information Regulator (South Africa) · Website: www.inforegulator.org.za · Email: inforeg@justice.gov.za · Tel: 010 023 5200

    10. Cookies

    Our website uses essential cookies for functionality and analytics cookies to understand site usage. You may disable cookies in your browser settings.

    11. Changes to This Policy

    We may update this policy from time to time. The effective date at the top of this page reflects the latest revision.

    12. Contact

    For any privacy-related queries: hello@intergalacticsystems.ai

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